All INITIAL APPOINTMENTS please call the clinic to book

Symphony Brain Performance is currently booking In-Person and Telehealth appointments for new & existing clients for Concussion, Neuro and Vestibular Physiotherapy, Kinesiology, Athletic Therapy, Clinical Counselling and Speech Sessions.

Physiotherapy Telehealth Services

MYTH: The quality of care provided by virtual visits is not as good as the care in a face-to-face visit FACT: While in person visits are essential in **some** cases, there are MANY scenarios in which virtual visits can provide the same standard of care. *You live in a community that does not have physiotherapy services, or the task of getting to an appointment + the drive takes hours out ... Read More

MYTH: The quality of care provided by virtual visits is not as good as the care in a face-to-face visit
FACT: While in person visits are essential in **some** cases, there are MANY scenarios in which virtual visits can provide the same standard of care.

*You live in a community that does not have physiotherapy services, or the task of getting to an appointment + the drive takes hours out of your day.
*You do not have access the more "nice" areas of physiotherapy services: pelvic dysfunction, women's health, concussion, chronic pain
* It is challenging for you to be able to leave the home to get to an appointment
* You want the 1:1 attention you receive with your physiotherapist via our online services in the privacy of your home

We are currently able to provide online telehealth services to individuals living ANYWHERE in BC, Alberta or the Northwest Territories with internet access.
Accessibily from Anywhere ~ Eliminating geography as the barrier in your quality of health!

Connect with your practitioner via LIVE video feed to start working towards your goals now!


Physiotherapy

Your health, your goals ~ that is our number one priority when you choose to work with us at Symphony Rehabilitation. Our physiotherapists work one:one with you throughout the entire duration of your appointment, no bouncing between clients. They will work with you to get to the root of the issue causing your symptoms, provide education, instruction and treatment to keep you moving forward -... Read More

Your health, your goals ~ that is our number one priority when you choose to work with us at Symphony Rehabilitation. Our physiotherapists work one:one with you throughout the entire duration of your appointment, no bouncing between clients. They will work with you to get to the root of the issue causing your symptoms, provide education, instruction and treatment to keep you moving forward - getting you back to the things you love to do.

Physiotherapy services include:
Neurological Rehabilitation (Stroke, Parkinson's, MS, Brain Injury, Spinal Cord Injury +more)
Concussion Rehab (Education, Baseline Testing, Rehabilitation)
Orthopaedic Injury (sprains, strains, aches, pains)
Sports injury recovery
Women's Health (disastasis recti, incontinence, pain with intercourse, pregnant & post partum mama's +more)
Pelvic Dysfunction (bladder pain, incontinence, prolapse ++)
IMS
Acupuncture
Pediatric Physiotherapy
Vestibular Rehab
Oncology Rehab


Kinesiology

Kinesiology, like physiotherapy, uses the power of exercise and movement to improve overall health. Whether your goals are to improve your strength, balance, range of motion, cardiovascular health ~ our Kinesiologists will work with you to make the steps towards your goals. Our Kinesiologists and physiotherapists work closely together to ensure you get the best possible care to help you in... Read More

Kinesiology, like physiotherapy, uses the power of exercise and movement to improve overall health. Whether your goals are to improve your strength, balance, range of motion, cardiovascular health ~ our Kinesiologists will work with you to make the steps towards your goals.

Our Kinesiologists and physiotherapists work closely together to ensure you get the best possible care to help you in reaching your goals!


Clinical Counselling


Occupational Therapy

Your sessions with our occupational therapists will explore physical, cognitive, psychological, and/or social factors that contribute to challenges in your life. Together, you will develop goals to address your current challenges and help you to continue moving forward on your journey.


Speech Language Pathology


Chiropractic

Geoffrey graduated from Queen’s University with a Master of Science in Physical Therapy in 2015. Upon graduating, Geoff worked with the Canadian military before moving to Toronto, where he worked downtown focusing on MSK and Vestibular Rehabilitation and performed field coverage for local football and track cycling teams. He also worked as an instructor in a physical therapy development prep course.

More recently, Geoff has worked at a private clinic in Victoria and completed a contract in Whistler working with snowboard Canada. Over his career, he has worked in various settings: hospital, long term care, military, private musculoskeletal and vestibular clinics. Geoff is actively involved in continuing education, taking advanced vestibular, manual therapy, exercise, strength and conditioning, taping and acupuncture/IMS courses.

He uses his skills to assess and develop comprehensive programs for people of all ages and abilities to improve performance and day-to-day quality of life. He believes in treating with a combination of manual therapy, exercise and education and is passionate about recovery from both acute traumatic injuries and chronic physical disorders. Geoff draws from his background as a personal trainer and competitive athlete and diverse clinical experience to inform his practice and mentorship of developing physiotherapists.

Growing up, he played soccer and junior hockey and was involved with the Queens’ rugby and track and field team. Currently, he is struggling to manage a growing mountain bike addiction and training a cute but very barky dog that should know better by now. He is tremendously excited to become part of the Nanaimo community and eat many Nanaimo bars with a newfound sense of patriotism.

Geoffrey graduated from Queen’s University with a Master of Science in Physical Therapy in 2015. ... Read More

Jennifer received her Master’s in Clinical Mental Health Counselling from Prescott College, Arizona. She is a Registered Clinical Counsellor with the British Columbia Association of Clinical Counsellors and a National Certified Counsellor with the National Board of Certified Counsellors in the United States. Jennifer is a compassionate and creative therapist who practices from a relational-based approach with the intention of empowering clients to determine goals through a collaborative process. She integrates a variety of techniques with evidence-based trauma-informed practices. She is also interested in incorporating expressive arts as a means of trauma processing and integration. Whether struggling with trauma, grief and loss, anxiety, depression, or other life challenges, Jennifer is passionate about creating a space of safety and trust where clients can experience healing, growth, and increased resiliency.

To book with Jennifer Hendricks, please email her directly at jennifer@movingwaterscounselling.com

Jennifer received her Master’s in Clinical Mental Health Counselling from Prescott College, Arizo... Read More

Shelley is an experienced Occupational Therapist and yoga teacher trained in neurodevelopment and TBI. She now specializes in concussion care. She works with concussion clients online and in the community, teaching mindset and nervous system regulation first and then how to bring movement, cognitive tasks and sensory back into function using yoga and daily activities.

She lives an active outdoorsy lifestyle in beautiful British Columbia on the west coast of Canada; hiking, swimming, road cycling and spending time in nature. She also works at a therapeutic horseback riding association and has a special love for the farm setting and the horses. After her own series of adventure related concussions several years ago, Shelley struggled to find empowering support and the traditional medical model just did not deliver. With her own OT knowledge, athletic mindset and yoga practice she met with her local vestibular physiotherapist and said hey, what if I design a yoga and education based recovery program clients can do from home! And then it was. She has incorporated up to date training from Concussion Nerds, Modern Yoga Method, Kim Barthel, MovePlayThrive reflex integration, and Love your Brain Yoga.

Her new signature program THREE is designed to empower people in their own healing with current education and real life activities. Clients learn to create safety in the nervous system first and then to use movement to heal. Shelley’s goal now is to help active people find their way back to an active life after concussion.

WEBSITE: https://www.otshelley.com/ FACEBOOK :https://www.facebook.com/OTShelley INSTAGRAM: https://www.instagram.com/ot_shelley/ THREE: https://programs.otshelley.com/THREE

Shelley is an experienced Occupational Therapist and yoga teacher trained in neurodevelopment and... Read More

Nicole completed a Bachelor degree in Biology with an emphasis on genetics and neurological development. After graduation, she volunteered at the Blusson Spinal Cord Centre in Vancouver researching the effect of gait training with a robotic walking aid for patients with incomplete spinal cord injuries. This furthered her interest in neurological injury and recovery, moving her forward to complete her Masters of Physical Therapy degree. Since graduation, Nicole has dedicated her physio therapy practice to neurological rehabilitation. For the last several years Nicole has worked at Abilities Neurological Rehabilitation, GF Strong in the spine and neuromuscular units and now at Symphony Rehabilitation. She has treated clients with a wide range of neurological and developmental concerns. She has also taken additional courses including: vestibular rehab (the treatment of dizziness) intro, advanced courses and the Emory certificate course; pediatric specific courses; Functional Dry Needling (IMS) certification; Concussion treatment courses; She is trained in the Bobath technique of neuromuscular facilitation and has taken advanced clinical neuroscience courses (Functional Neurology) offered through the Carrick institute.

Nicole completed a Bachelor degree in Biology with an emphasis on genetics and neurological devel... Read More

Lauren is a Registered Clinical Counsellor (RCC) based in Nanaimo, British Columbia. She is passionate about supporting individuals who are experiencing anxiety, trauma, and depressive symptoms. With additional experience working with youth, families, couples, clients facing addictions, and those with PTSD, Lauren provides compassionate care tailored to each person’s unique needs.

Lauren’s academic background includes an undergraduate degree in Psychology and an Addictions Studies Certificate from Vancouver Island University. Lauren then went on to obtain her Master’s in Counselling Psychology from Yorkville University. This diverse education, combined with her extensive clinical experience, enables her to offer a comprehensive and evidence-based approach to counselling.

Using a trauma-informed lens, Lauren creates a safe, supportive, and non-judgmental environment where clients feel heard, valued, and empowered. Her goal is to help clients explore their experiences, build resilience, and foster meaningful change in their lives.

Lauren believes that healing happens best through collaboration. She is committed to ongoing professional development to ensure she provides the highest standard of care. She strives to support her clients on their journey toward growth, well-being, and lasting change.

Lauren will be offering Telehealth appointments with Symphony on Saturdays.

Lauren is a Registered Clinical Counsellor (RCC) based in Nanaimo, British Columbia. She is passi... Read More

Dr. Rachel Parker is originally from Toronto, Ontario, where she grew up playing a variety of sports including soccer, nordic skiing and cross country running. She then ventured west to the University of Calgary where she completed her Bachelor’s of Science in Kinesiology while playing on the Women’s Varsity Soccer Team. Following completion of her undergraduate degree, Dr. Rachel completed her chiropractic training at the University of Western States in

Portland, Oregon. She continues to broaden her knowledge through seminars and courses. Dr.Rachel is currently enrolled post-graduate training in Clinical Neuroscience and Rehabilitation, through the Carrick Institute.

Dr. Rachel takes a special clinical interest in concussion, vertigo, and athletic performance. Her passion stems from years of competitive athletics and the numerous musculoskeletal injuries and concussions sustained throughout. These experiences helped fuel Dr. Rachel’s passion to work with people, help them understand their symptoms, reduce risk for future injury and

optimize health and physical performance.

Prior to relocating to Nanaimo, Dr. Rachel worked in Edmonton Alberta, where she gained valuable experience working with a variety of vestibular, concussion and musculoskeletal patients. Whatever your health and performance goals may be, Dr. Rachel looks forward to helping you work towards then through a collaborative and evidence-based approach.

Outside of the clinic, you can find Dr. Rachel hiking, climbing, golfing or exploring the beauty Vancouver Island has to offer with her partner and pup Ivory!

Dr. Rachel Parker is originally from Toronto, Ontario, where she grew up playing a variety of spo... Read More

I am originally from Halifax, Nova Scotia. Growing up I played many sports including hockey, golf, sailing and snowboarding; developing a passion for health and fitness. I completed my Undergraduate degree in Neuroscience at Dalhousie University in 2020. I took a keen interest in the brain, how it functions, and how the brain responds to injury. My passion for sport and the brain brought me to McMaster University where I completed my Master’s degree in Physiotherapy in 2022.

Since graduating I have completed courses in the Bobath concept, Functional Electrical Stimulation, and Motivating Healthy Behaviours. I have a specialty interest in Stroke and other neurological related conditions such as Parkinson’s, Multiple Sclerosis, Spinal Cord Injuries, and Amputations. I have had the opportunity to gain experience working with these specialty populations at two rehabilitation hospitals in Hamilton prior to moving to Nanaimo. I am looking forward to complete further courses in the Bobath concept, acupuncture, dry needling, and concussion.

I have established a passion for a holistic approach to patient care through utilization of the bio-psycho-social model with functional movement and education at the forefront of my therapies. What sets me apart from other physiotherapists is my compassion and communication skills that allow me to build strong therapeutic alliances with my patients. I am committed to a patient-centered approach to help optimize patient satisfaction and outcomes.

I am originally from Halifax, Nova Scotia. Growing up I played many sports including hockey, golf... Read More

Susan completed her training in Speech-Language Pathology in 1988, augmenting her skills with a Master’s degree in Counselling Psychology in 2007. Her hospital career spans over 25 years – 23 of which were in a supervisory capacity – and experience across the continuum of neurological rehabilitation services. Susan has expertise in neurological disorders of swallowing and communication. A singer herself, the treatment of voice disorders represents a second area of specialization for Susan. Susan’s other passions include vegetable gardening/cooking, drawing, piano, cats, and keeping up at the gym.

Susan completed her training in Speech-Language Pathology in 1988, augmenting her skills with a M... Read More

My family and I relocated to Nanaimo in October of 2014. My son was only 4 months old, being on maternity leave I had the opportunity to explore my return to work options. Fast Forward to May 2015 and Symphony began as just me - my massage table - and my Sorento. I started Symphony as strictly a mobile service … but I had a vision. I am THRILLED my vision is taking shape! Our clinic opened in April 2016, we have built an amazing team. As I do I am always thinking of ways to serve our clients!

I learned very early in my physiotherapy career that I had a passion for neurology and movement. Since graduating from the University of British Columbia, I have taken post-graduate courses in the Bobath Concept, NDT, PWR!, Chronic Pain, IMS, Acupuncture,Vestibular Rehabilitation,Concussion (Post-Concussion) Rehab and Functional Neurology. I believe that by continuing to educate and grow individually I can offer my clients the best of my skills; which in turn, will help you reach your goals and achieve the most of your quality of life.

I have experience in all aspects of the contiuum of neurological rehab - acute care (including the emergency room, acute stroke floors as well as throughout other medical floors in the hospital setting), In-Patient Rehabilitation, and in the private clinic setting. Having these experiences gives me an understanding of the journey an individual goes through when recovering from either a new injury or an exacerbation of an existing one. ​ In addition to Symphony I began Concussion Coach - this is an online community for individuals anywhere in the world living with persistent concussion symptoms. I saw a need for education, empowerment, support, community and coaching -> which led to Concussion Coach’s creation. ​ I am honoured to have won 2017 Entrepreneur of the Year, 2018 Vancouver Island Business & Community Achievement Awards, and to be a Nominee for the RBC Women’s Entrepreneur Awards.

My family and I relocated to Nanaimo in October of 2014. My son was only 4 months old, being on ... Read More

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Located at: 201- 1450 Waddington Road, Nanaimo
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